Most of your website traffic never fills out a form, and most CRMs have nothing to show for it. Visitor identification tools flip that: they match anonymous sessions to a company, and sometimes a named person, then push the match into Slack, a CRM or an outbound sequence before the lead goes cold. The category splits hard on one question: do you need a name and email, or is 'a VP at this company looked at pricing three times' enough? We compared eight platforms on match depth, pricing model and setup effort, then ranked them below.
Choosing between them
The real fork in this category isn’t features. It’s what “identified” means. VisualVisitor, RB2B on its paid tiers, and Warmly try to name an actual person: first name, last name, sometimes a work email, matched through consent-based device graphs or B2B data partnerships. Snitcher, Leadfeeder, and RB2B’s free tier stop at the company: you learn that someone from Acme Corp viewed your pricing page, not who. Factors.ai and Leadinfo sit in between, layering intent signals and account scoring on top of company-level matches instead of chasing named contacts.
Person-level data matters more to a rep who wants a name to call — especially paired with a calling-first CRM like Close or a phone system like CloudTalk, where a fresh match can turn into a same-day dial instead of a cold list entry. It also means asking each vendor how they source consent, because match-rate claims are hard to verify from outside the product.
Pricing models vary as much as the data does. Snitcher and RB2B charge a flat monthly fee tied to a resolution cap, easy to budget against. Leadfeeder and Warmly split into cheap self-serve tiers plus separately priced workflow or enterprise bundles, so the first price you see isn’t always the one you pay once you add automation. Factors.ai skips monthly pricing entirely and sells annual contracts starting in the thousands, out of reach for a two-person sales team even with the strongest identification rate on paper.
Two facts are recent enough to trip up anyone comparing based on older reviews. RB2B removed person-level data from its free plan in January 2026; free now gets you company names only. Visitor Queue no longer exists as a separate product: Leadinfo bought it the same month, and the old pricing page now forwards straight to Leadinfo’s site.
| Tool | Best for | ID depth | Starts at | Free plan |
|---|
| VisualVisitor | Overall pick | Person-level, consent-based | ~$149-199/mo, quote-based | 500 IDs, 7-day trial |
| RB2B | Cheap entry to person-level ID | Company free, person on Starter+ | $79/mo | 150 companies/mo, company-only |
| Snitcher | Simple company tracking | Company-level | $49/mo | 14-day trial |
| Leadfeeder | Integrations and track record | Company-level | ~€79/mo, annual billing | Lite plan, 100 companies/mo |
| Factors.ai | ABM and attribution | Company-level plus intent | $6,000/yr, Basic tier | 1,500 companies/mo |
| Warmly | AI chat and automated outreach | Company-level, person on paid tiers | $99/mo, self-serve | 250 credits/mo |
| Leadinfo (formerly Visitor Queue) | Agencies, multi-region | Company-level | ~€59-69/mo | 14-day trial only |
| Happierleads | Usage-based, person-level outside the US | Person-level, coverage claimed in 174+ countries | $99/mo (about 300 visitors) | 7-day trial, no card |
Happierleads joined this list in October 2026. It names the person behind a visit, not just the company, on one usage-based plan from $99 a month for about 300 identified visitors, and the per-visitor price falls as volume grows. It says its coverage spans 174+ countries, which matters when buyers sit outside the US where RB2B stops; we have not audited that claim, so test it on your own traffic during the 7-day, no-card trial. Full review.
Our pick
For a small sales team that wants a name and an email address behind a website visit, VisualVisitor is the strongest overall choice: the highest G2 score in the group, and pricing that scales down to a real free trial instead of jumping straight to an enterprise quote. If budget is tight and company-level data is enough, Snitcher is the cleanest and cheapest way to start. Teams that want visitor ID feeding straight into automated chat and outreach should budget for Warmly’s workflow tier, not the $99 entry price, since that’s where the features people want live. Pricing and setup detail for each tool sits in its own review.
Two tools in this roundup have a permanent free plan: RB2B (150 monthly resolutions, company names only, since RB2B pulled person-level data from free users on January 22, 2026) and Leadfeeder (Lite, 100 identified companies a month, unlimited users, 7 days of history, free forever). Warmly’s Free tier technically exists too, at 250 credits a month, but it only returns company-level matches, not the chat features the tool is known for.
The rest run on trials instead. VisualVisitor gives up to 500 identified visitors at no cost and no card required, generous enough to judge match quality on real traffic. Snitcher and Leadinfo both offer a 14-day trial with full features and no card required; pricing then starts at $49/month and €69/month. Happierleads runs a 7-day trial with no card and a 48-hour guarantee to name a visitor. Factors.ai offers a free trial but doesn’t publish its terms in what we checked; paid pricing starts at $199/month for Lite, which our review notes is closer to a demo than a working ABM setup.
Check expiry dates and card requirements directly before rolling a trial out to a full team.
Frequently asked questions
What is the best free visitor identification tool?
Leadfeeder's Lite plan is the most generous true free tier here: 100 identified companies a month, unlimited seats, no expiration date. RB2B's free plan is the next option, but it only shows company names since RB2B pulled person-level data from that tier in January 2026, and Warmly's free tier caps out at 250 credits a month with company-level matches only.
How much does visitor identification software cost per month?
Entry prices in this roundup run from $49/month for Snitcher's company-level plan up to around $199/month for Factors.ai's Lite tier or VisualVisitor's quote-based estimate. Person-level and ABM-bundled tools cost more once you move past the entry tier, so price out your actual visitor volume before comparing headline numbers.