Tella review

Tella is a browser- and desktop-based screen recorder for Mac and Windows, built around an AI editing layer that runs during recording rather than after it: filler words and silences get stripped automatically, and the cursor gets auto-zoomed on clicks, so a raw take often needs no separate edit pass before sharing. The company, Tella HQ Inc. of San Francisco, rebranded off its old tella.tv domain to tella.com in 2026, and the old address now redirects. Pricing starts at $13 a user a month billed annually, with no permanent free plan, only a 7-day trial. Trustpilot’s only meaningfully sized review base rates it 2.6 out of 5 from 15 reviews as of November 2026, the roughest score of any tool in this comparison set, even though Product Hunt and the Chrome Web Store both paint a far friendlier picture.

What Tella is for

Point Tella at a workflow and it records the screen, then runs the AI Agent editing pass automatically: filler words and dead air get cut, and the view auto-zooms on cursor movement and clicks, without opening a separate timeline editor. Multiple clips can be recorded and combined within a single session, cloud hosting and a shareable link come built in, and transcription covers 106 languages from the entry paid tier. Tella positions itself as a Loom alternative directly, and reviewers on both Product Hunt and Trustpilot describe switching over specifically for a cleaner, faster workflow than Loom, OBS or Camtasia.

What you get on each plan

The non-annual column is an estimate, not a confirmed sticker price. Tella’s pricing page toggles between monthly and annual views with a “50% off” annual badge, and it didn’t render the same monthly figure consistently across repeated direct checks. Two independent third-party breakdowns both land on $26/user/mo for Pro and $38/user/mo for Premium, which lines up exactly with a 50% annual discount off the confirmed $13/$19 annual rates, so treat $26 and $38 as a close estimate rather than a page-confirmed number.

The trial, and the free-plan gap

There’s no permanent free tier, and that’s a real structural difference from the rest of this category: Guidde gives 25 free videos a month, Clueso gives 10 free minutes of video, and Supademo gives 5 permanent free demos, all with no card required. Tella’s substitute is a 7-day trial, also with no card, running at full Pro feature depth with two catches: trial clips cap at 2 hours instead of Pro’s 6, and export quality drops to HD 30fps instead of 4K/60fps. The trial ends automatically with no charge, and it can be extended once for another 7 days, or restarted fresh after it expires.

AI credits are the other meter to watch. They track usage of the AI Agent editing feature and Auto Capture, not raw recording time, and unused credits reset every month rather than rolling over. Paid top-ups run $25 to $2,250 and never expire, which helps for a one-off heavy month, but nothing in Tella’s pricing page or help documentation says what happens, or what it costs, if the monthly allowance runs out before the cycle ends.

What users say in reviews

Trustpilot is the roughest number here: 2.6 out of 5 from 15 reviews, a thin sample, but the complaints inside it aren’t vague. One reviewer described the editor as “completely unusable… constantly jumping around, lagging,” another reported a 30-minute recording that took 3 to 4 hours to process, and a third said support tickets got marked resolved with no actual reply. Cancellation adds friction on top: it requires 30 days’ advance notice by email, which at least one reviewer called unnecessarily complicated. Product Hunt tells a different story at 4.8 out of 5 from 38 reviews, and the Chrome Web Store extension sits at 4.8 out of 5 from 68 reviews, but both skew toward people who just installed the product rather than paying customers who’ve hit a billing or support snag. One Product Hunt reviewer specifically praised support responsiveness, which directly contradicts the Trustpilot complaints above; the likeliest explanation is two different populations, smooth first-week cases versus escalated billing or technical tickets, rather than one group changing its mind. Capterra shows 4.5 out of 5, but from only 2 reviews, far too thin to treat as a settled score, and no usable G2 rating could be confirmed at all: a direct fetch returned a 403, and search snippets disagree on whether Tella has one G2 review or a small base near 4.8.

Who should skip it

Tella is a weak fit for anyone who wants to try a product for free before deciding, since the 7-day trial is the only option and it auto-converts into a decision point fast. It’s also not the right pick for a long-form walkthrough that won’t fit in a single 5-minute export on Pro or Premium; that either means splitting the recording into multiple clips or starting an Enterprise conversation. Anyone weighing review confidence heavily should know that Tella’s strongest third-party signal, Trustpilot, is both small and negative, with no G2 score available to check it against the way Clueso (4.8/5, 128 reviews) or Guidde (4.8/5) can be. For a permanent free plan instead of a trial, compare Guidde or Supademo first, or Scribe if a written guide fits the job better than video. The full field, including where Tella’s AI auto-editing stacks up against the rest, is in Best AI Tools for Product Demos and How-To Videos.