Livestorm review
Credit-based webinar hosting billed in annual packs, metered by unique attendees rather than storage or session count
Independent review. If you buy through links on this page we may earn a commission, at no extra cost to you. It never changes our scores — how we test.
ToolsGavel verdict
Livestorm's G2 and Capterra scores, 4.4 and 4.7 out of 5, describe a capable, browser-based webinar platform with unlimited team seats and genuinely unlimited recording. Its Trustpilot score, 2.7 from 26 reviews, tells a narrower but more alarming story: a repeated forced-auto-renewal complaint from people trying to cancel. Combine that with annual-only billing starting around $1,200 a year and an unconfirmed free tier, and this is a tool for a team with real budget and patience for its billing terms, not a casual tester.
Audited price: $100/mo billed annually (advertised: $1,200/yr for 400 attendee credits (Pro, $3.00 per credit, about $100/mo equivalent, annual only)) — verified 2026-11-08.
Best for: Teams running structured, higher-attendance webinars on an annual budget who need unlimited team seats and don't need to test on a monthly plan first
What we liked
- Strong G2 (4.4/5, roughly 1,700 reviews) and Capterra (4.7/5, 394 reviews) scores at a large sample size (G2 / Capterra)
- No download required; attendees join from a browser, and reviewers consistently cite fast event setup (G2)
- Unlimited team members on both Pro and Enterprise at no extra seat charge, a real differentiator from per-seat webinar tools (livestorm.co/pricing)
- Recording and the number of events you can run are both unlimited; the credit system only meters unique attendees per session, not storage or event count (livestorm.co/pricing)
- Up to 25 on-screen speakers per session on Pro, enough for a panel-style webinar (livestorm.co/pricing)
What to watch
- A Livestorm free plan could not be confirmed on the live pricing page during three separate checks; only Pro and Enterprise showed. Third-party sources describe a $0, no-card tier with about 30 attendee credits a year and 30-minute sessions, but check the live page yourself before counting on it (livestorm.co/pricing)
- Pro sells only in annual credit packs, starting at $1,200 a year for 400 credits; there's no monthly billing option at any pack size (livestorm.co/pricing)
- Livestorm's Trustpilot rating, 2.7 out of 5 from just 26 reviews, is the widest gap below its own G2 and Capterra scores (4.4 and 4.7) found anywhere in this comparison. The complaint behind it is specific and repeated: forced auto-renewal despite written cancellation notices, with one reviewer describing it happening to them twice, "Second time Livestorm has renewed our subscription against our will" (Trustpilot)
- A separate reviewer reports Livestorm acknowledging an email-delivery outage but refusing any refund afterward (Trustpilot)
How much does Livestorm really cost?
| Advertised price | $1,200/yr for 400 attendee credits (Pro, $3.00 per credit, about $100/mo equivalent, annual only) |
|---|---|
| Real monthly cost, billed annually | $100/mo |
| Real monthly cost, month-to-month | No month-to-month rate published |
| The billing catch | Pro sells only in annual credit packs with no monthly billing option, and once credits run out, no new attendees can join until you buy more or upgrade. |
| Permanent free tier | No |
| Price last verified | 2026-11-08, against the live pricing page at livestorm.co |
Model seats and billing cycles for Livestorm in the true-cost calculator, or see every audited price in the Pricing Gap Index.
Price watch
Get an email if Livestorm's price changes
We re-check Livestorm's pricing on a schedule. If the price, the free plan or a verified deal changes, you get one short email. Nothing else.
Livestorm hosts browser-based webinars with built-in registration and landing pages, billing by attendee credit rather than by seat, storage or session count. One credit covers one unique attendee per session over a 12-month window; team members and moderators are unlimited and never consume a credit. Pricing is annual-pack only, starting around $1,200 a year for 400 credits, with no monthly option and no free tier confirmed on the live pricing page as of this check. G2 rates it 4.4 out of 5 from roughly 1,700 reviews and Capterra 4.7 from 394; Trustpilot sits far lower at 2.7 from 26 reviews, the widest gap in this comparison, as of October 2026.
What Livestorm is for
The product is built for structured, registered webinars rather than casual live streaming: a registration page, reminder emails, up to 25 on-screen speakers on a panel, and sessions running up to 4 hours on Pro or 12 hours on Enterprise. Recording and the number of events you host are both unlimited; the credit system only meters unique attendees joining a session, so a team running frequent internal training sessions with the same small group burns through credits slower than one running large public webinars. Paid add-ons layer on top for AI Studio, live translations, SAML SSO and restreaming to other platforms.
What you get on Pro
| Credit pack (per year) | Price | Per-credit rate | Monthly equivalent |
|---|---|---|---|
| 400 | $1,200 | $3.00 | ~$100/mo |
| 1,000 | $2,900 | $2.90 | ~$242/mo |
| 1,500 | $4,125 | $2.75 | ~$344/mo |
| 2,500 | $6,500 | $2.60 | ~$542/mo |
| 4,000 | $9,600 | $2.40 | ~$800/mo |
The page’s currency selector also offers EUR: €2.50 per credit at 400 credits, falling to €2.00 at 4,000 and above. Every pack size includes the same feature set, up to 3,000 attendees per event, 4-hour sessions, 25 on-screen speakers, unlimited team members. Buying a bigger pack only lowers the per-credit rate; it doesn’t unlock anything new. Enterprise sits above all of this, custom-priced, with session length extended to 12 hours.
What users say in reviews
G2’s roughly 1,700 reviews and 
Capterra’s 394 both land Livestorm well above 4, with reviewers consistently praising the no-download browser setup and fast event configuration. 
Trustpilot’s 26 reviews paint a very different picture: 2.7 out of 5, with 46% one-star against 34% five-star, close to a bimodal split. The one-star reviews repeat the same specific complaint: forced subscription auto-renewal despite written cancellation requests. One reviewer called it “nothing but a business trap built around a subscription you can’t get out of,” and a separate reviewer describes Livestorm acknowledging an email-delivery outage but declining to refund it. The sample is small enough to flag, but the complaint isn’t vague, it names the same billing behavior more than once.
Who should skip it
Skip Livestorm if you want to test on a monthly budget before committing; there’s no monthly billing option, only annual credit packs starting around $1,200 a year. Skip it too if you specifically need a confirmed, no-card free tier today; that couldn’t be verified live on Livestorm’s own pricing page during this check. If structured, registered webinars with a large attendee ceiling and unlimited team seats are the job, and you’ve read the cancellation terms closely first, it’s a capable platform on G2 and Capterra’s numbers. For a cheaper, monthly-billed alternative with heavier marketing automation, see WebinarJam, or for casual multistreaming instead of structured webinars, see Restream and StreamYard. The full comparison is in Best Live Streaming and Webinar Software.
Pricing note: Livestorm's live pricing page showed only two tiers on three separate checks (the latest on 2026-11-08 at livestorm.co/pricing), Pro and Enterprise, with no free plan visible on any of them. Multiple third-party sources describe a $0, no-card free tier with roughly 30 attendee credits a year and 30-minute max sessions, but that could not be confirmed directly on the live page, so treat a Livestorm free plan as unconfirmed rather than guaranteed. Pro is credit-based at $3.00 per attendee credit at the 400-credit pack (the page's currency selector, set to EUR, shows €2.50), sold only in yearly packs with no monthly billing option: 400 credits for $1,200/yr (about $100/mo equivalent), 1,000 for $2,900/yr, 1,500 for $4,125/yr, 2,500 for $6,500/yr, and 4,000 for $9,600/yr, the per-credit rate dropping as the pack size grows ($3.00, $2.90, $2.75, $2.60 and $2.40 per credit on the page's slider, flat at $2.40 from 4,000 up; in EUR €2.50 falling to €2.00). Pro allows up to 3,000 attendees per event, sessions up to 4 hours, up to 25 on-screen speakers, and unlimited moderators and team members. Enterprise is custom-priced, extending max session length to 12 hours. One attendee credit is consumed per unique participant per session over a 12-month period; the same person attending multiple sessions uses multiple credits, but team members never consume credits. There's no per-credit overage charge: once a credit pack runs out, new attendees simply can't join until the account buys more or upgrades.
Frequently asked questions
Does Livestorm have a free plan?
It's unconfirmed as of this check. Three separate fetches of Livestorm's live pricing page, the latest on 2026-11-08, showed only Pro and Enterprise, no free tier. Several third-party sources describe a $0, no-card free plan with about 30 attendee credits a year and 30-minute max sessions, but that could reflect an older version of the page or a region-gated offer. Check the live pricing page directly before counting on a free tier being there.
How much does Livestorm cost?
Pro is sold in annual credit packs only, starting at $1,200/yr for 400 attendee credits (about $100/mo equivalent) and scaling down in per-credit cost as the pack grows, to $9,600/yr for 4,000 credits. There's no monthly billing option. One credit covers one unique attendee per session; team members and moderators don't consume credits. Enterprise is custom-priced. If you switch the page's currency selector to EUR, the 400-credit rate shows as €2.50 per credit instead of $3.00.
Can I pay monthly instead of committing to an annual credit pack?
No. Livestorm's Pro plan is sold only in annual packs; there's no monthly billing option at any credit-pack size. If monthly billing matters more than Livestorm's attendee ceiling, WebinarJam offers monthly pricing starting at $49/mo.
What's behind Livestorm's low Trustpilot score?
A specific, repeated complaint about forced auto-renewal: reviewers describe being charged again after submitting written cancellation notices, with one person reporting it happened to them twice. The sample is small, 26 reviews, but the complaint content is consistent across more than one reviewer rather than a single outlier.
How does Livestorm compare to WebinarJam for webinars?
Livestorm leans toward structured, higher-attendance corporate events, up to 3,000 attendees and 25 on-screen speakers per session, billed annually. WebinarJam leans toward marketing-automation-heavy webinars with monthly billing starting at $49/mo and registration/follow-up sequences built in. See the full comparison in Best Live Streaming and Webinar Software.
Bottom line
Livestorm's G2 and Capterra scores, 4.4 and 4.7 out of 5, describe a capable, browser-based webinar platform with unlimited team seats and genuinely unlimited recording. Its Trustpilot score, 2.7 from 26 reviews, tells a narrower but more alarming story: a repeated forced-auto-renewal complaint from people trying to cancel. Combine that with annual-only billing starting around $1,200 a year and an unconfirmed free tier, and this is a tool for a team with real budget and patience for its billing terms, not a casual tester.
Alternatives in Live Streaming & Webinars
Multistreaming to several destinations at once, with clip generation and webinar hosting sold as paid add-ons rather than bundled
Browser-based live production studio with no software install, plus local and cloud recording layered on top as paid-tier features
Self-serve webinar hosting with marketing automation built in, checkout available at every tier including the top one