Kixie review
Multi-line power dialer with no published pricing and a recurring contract lock-in complaint
Unpaid review. We currently earn nothing if you sign up for Kixie — links here go straight to the vendor. We review it anyway because it's the honest answer, and scores never depend on commissions — how we test.
ToolsGavel verdict
Kixie's dialer is the real draw: up to 4 lines at once, a broad certified-CRM catalogue, and strong G2 and Capterra scores. But two things hold it at 3.9, below CloudTalk, VoIPstudio, Orum and Quo. First, nobody can see a price before a sales call, and a cluster of Trustpilot and G2 reviews describes quarterly or longer contracts with no self-serve way out, including a case where Kixie reportedly refused an early exit even for a fee. Second, the iOS app rating is 1.94 out of 5, a thin sample but a bad one for a phone tool. Worth a serious look for an outbound team that wants the dialer and already plans to negotiate terms, not a fit for anyone who wants to see a price and sign up without a call first.
Best for: Outbound sales teams that want a true multi-line power dialer and deep CRM certification, and that get the contract term and cancellation terms in writing before signing
What we liked
- A genuine multi-line parallel dialer, up to 4 lines at once, puts Kixie alongside Orum as one of the two multi-line parallel dialers in this guide (kixie.com/pricing)
- Certified partner status with HubSpot, Salesforce, Pipedrive and Zoho, plus 40-plus other listed integrations, is the widest native CRM catalogue of any tool compared here (kixie.com/integrations)
- Strong day-to-day usability scores: 4.8/5 on G2 from around 860 reviews and 4.6/5 on Capterra from around 295 reviews (G2, Capterra)
- Unlimited US/Canada calling minutes ship on every tier, so call volume itself isn't a metered line item the way it is on Close (kixie.com/pricing)
- A 7-day trial with no credit card required lowers the cost of testing the dialer before a sales call locks in a contract term (kixie.com/pricing)
What to watch
- No price is published anywhere on kixie.com. Every dollar figure a prospect sees before talking to sales is a third-party estimate, not a Kixie commitment (kixie.com/pricing)
- Trustpilot and G2 carry a repeated, corroborated complaint cluster about quarterly or annual contracts with no self-serve cancel button, including at least one account of Kixie refusing early release even when the customer offered to pay an exit fee (Trustpilot)
- The iOS app sits at 1.94/5, a small sample of 50 App Store ratings, but it's a notably weak signal for a tool whose pitch is reps calling and texting from a phone (Apple App Store)
- The power dialer that is Kixie's core pitch only ships on the two pricier tiers; the entry Professional plan has no dialer at all (kixie.com/pricing)
- A fully loaded seat with AI voice detection, ConnectionBoost, Conversation Intelligence and DNC compliance reportedly runs close to $305/user/mo, well past the quoted base rate (DialSheet, lemlist)
How much does Kixie really cost?
| Starting price | ~$95/user/mo (third-party quote estimate) |
|---|---|
| Permanent free tier | No |
| Price last verified | November 3, 2026, against the live pricing page at kixie.com |
Price watch
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Kixie is a sales dialer built around one feature: a true multi-line power dialer that can ring up to 4 lines at once, paired with certified-partner integrations into HubSpot, Salesforce, Pipedrive and Zoho. It doesn’t publish a price anywhere on its own site, so every dollar figure a buyer sees before a sales call is a third-party estimate. A 7-day trial, no credit card required, lets a team test the dialer itself, but the terms that matter most, the contract length and how to cancel, only show up once a sales rep sends a quote.
What Kixie is for
A team that wants to burn through a call list fast is the target buyer. The Multi-Line PowerDialer, Kixie’s top quoted tier, auto-advances through a list and rings up to 4 numbers simultaneously, connecting the rep to whichever picks up first and dropping the rest. Below that sits a single-line version, and below that, the entry Professional plan skips the dialer entirely and just covers business phone basics: 2-way CRM sync, SMS, click-to-call, voicemail drop, live call coaching and inbound routing. Unlimited US/Canada minutes are included at every tier, confirmed directly on Kixie’s own pricing page, so call volume itself isn’t metered the way outbound minutes are on Close. On the integration side, Kixie calls itself a “Certified and Premier Partner” with HubSpot, Salesforce, Pipedrive and Zoho, and lists more than 40 additional connectors, a broader native catalogue than CloudTalk or Close ship.
Pricing: a quote, not a list price
| Plan (quoted, per seat/mo) | Reported price | Dialer |
|---|---|---|
| Professional | ~$95 | None |
| Single-Line PowerDialer | ~$145 | 1 line, auto-advances |
| Multi-Line PowerDialer | ~$185 | Up to 4 lines at once |
| Multi-Line + AI Human Voice Detection | ~$215 | 4 lines, auto-skips voicemail/IVR |
These four figures come from three independent pricing-intelligence sites, lemlist, DialSheet and Aloware, that agree on the same ladder; none of them come from Kixie itself, since kixie.com/pricing shows no dollar amount at all. On top of whichever tier a team lands on, several features bill separately: AI Human Voice Detection runs about $30/user/mo on its own if not folded into a named tier, ConnectionBoost local-presence dialing about $50/user/mo, Conversation Intelligence about $50/user/mo, and DNC compliance checking about $20/user/mo, plus SMS at roughly a penny a message and international calls billed per minute. Stack enough of those add-ons onto the top tier and a fully loaded seat can run close to $305/user/mo by DialSheet’s and lemlist’s estimates, roughly three times the quoted $95 Professional price.
The contract and cancellation pattern
This is the detail that matters most before a buyer picks up the phone with Kixie’s sales team. A repeated, corroborated theme across Trustpilot and G2 describes quarterly or annual billing commitments with no way to cancel inside the account. One recurring pattern: “annual contracts only allow downgrades in the last 30 days of the term,” and canceling at all requires contacting account management directly rather than clicking a button, followed by an off-boarding survey before the account actually closes. At least one detailed account describes Kixie declining to release a customer from a 6-month agreement in the first month, even after the customer offered to pay an exit fee to get out early. None of the other tools currently covered in this guide, Close, CloudTalk, VoIPstudio, Orum or CallHippo, carry this kind of self-serve-cancellation complaint; it’s specific to Kixie. Anyone evaluating Kixie should ask for the exact contract length and cancellation process in writing before signing, not after.
What users say in reviews
| Platform | Score | Sample | Checked |
|---|---|---|---|
 G2 | 4.8/5 | ~860 reviews | Nov 2026 |
 Capterra | 4.6/5 | ~295 reviews | Nov 2026 |
 Trustpilot | 3.8/5 | ~86-98 reviews | Nov 2026 |
 Apple App Store | 1.94/5 | 50 ratings | Nov 2026 |
The split follows a pattern this guide has seen before: G2 and Capterra, which skew toward people rating the day-to-day product, land Kixie close to the top of the field at 4.8 and 4.6. Trustpilot, which tends to capture the commercial relationship, runs lower at 3.8, and that’s where the contract and cancellation complaints concentrate. The 1.94/5 iOS score stands out even against that pattern. It’s a small sample, 50 ratings, so treat it as a directional signal rather than a settled number, but the direction lines up with the Trustpilot complaint cluster rather than contradicting it. Recurring themes in the lowest-starred reviews: the contract lock-in described above, Kixie’s refusal to release a customer early even for a fee, hidden total cost once add-ons stack, and a support process that routes anything billing-related through account management instead of an in-app cancel option.
Who should skip it
A team that wants to see a price and sign up without a sales call should look elsewhere first. CloudTalk and VoIPstudio both post real per-seat prices and run a self-serve trial. A team weighing a quote-only parallel dialer against Kixie should also read the Orum review; Orum dials up to 5 lines and sits on top of an existing CRM rather than replacing it, with its own 9-seat minimum to account for. And a team whose calling is mostly inbound or relationship-based, not outbound volume, is a better fit for Quo, which skips the dialer and the contract question entirely in favor of transparent per-seat pricing. For the full lineup, see Best VoIP and Call Software for Small Sales Teams.
Pricing note: Kixie publishes no price anywhere on kixie.com/pricing; every figure below comes from third-party quote-tracking sites, not a vendor list price. Three independent sources (lemlist, DialSheet, Aloware) converge on the same ladder: Professional at roughly $95/user/mo with no dialer at all, Single-Line PowerDialer at roughly $145/user/mo, Multi-Line PowerDialer (up to 4 lines at once) at roughly $185/user/mo, and a Multi-Line plus AI Human Voice Detection tier at roughly $215/user/mo. Unlimited US/Canada calling minutes are confirmed included at every tier on Kixie's own pricing page. On top of any tier, add-ons bill separately: AI Human Voice Detection runs about $30/user/mo, ConnectionBoost local-presence dialing about $50/user/mo, Conversation Intelligence about $50/user/mo, and DNC compliance checking about $20/user/mo, plus SMS at roughly $0.01 to $0.013 a message and international calls at a per-minute rate. Third-party pricing sites report that a fully loaded multi-line seat can run close to $305/user/mo once those add-ons stack, well above the quoted base price. There's no free plan, but the 7-day trial doesn't require a credit card.
Frequently asked questions
How much does Kixie cost?
Kixie doesn't publish prices. Three independent third-party quote-tracking sources converge on roughly $95/user/mo for the entry Professional plan (no dialer), $145/user/mo for a single-line power dialer, $185/user/mo for the multi-line dialer up to 4 lines, and $215/user/mo with AI Human Voice Detection added. Treat all of these as quote estimates, not Kixie's list price, and expect the real number to come out of a sales call, not a pricing page.
Does Kixie lock you into a contract?
A documented pattern on Trustpilot and G2 describes quarterly or annual commitments with no cancel button inside the account; canceling requires contacting account management and completing an off-boarding step. At least one reviewer reports Kixie refused an early exit even when offering to pay a fee. Get the exact term and the cancellation process in writing from a Kixie sales rep before signing anything.
Does Kixie have a free plan or trial?
No free plan. There's a 7-day trial and it doesn't require a credit card to start, which is useful for testing the dialer itself, though it won't surface the contract terms that only show up once a sales rep sends a quote.
Is Kixie's power dialer available on every plan?
No. The entry Professional tier, quoted around $95/user/mo, has no dialer at all. The single-line dialer sits on the next tier up, and the multi-line parallel dialer, Kixie's main differentiator, only ships on the two priciest quoted tiers.
What CRMs does Kixie integrate with?
Kixie markets itself as a certified partner with HubSpot, Salesforce, Pipedrive and Zoho, and lists 40-plus additional integrations including monday.com, ActiveCampaign, Bullhorn and Microsoft Dynamics, plus Zapier, Make and n8n for everything else. That's the widest native CRM catalogue of any tool in this guide.
Bottom line
Kixie's dialer is the real draw: up to 4 lines at once, a broad certified-CRM catalogue, and strong G2 and Capterra scores. But two things hold it at 3.9, below CloudTalk, VoIPstudio, Orum and Quo. First, nobody can see a price before a sales call, and a cluster of Trustpilot and G2 reviews describes quarterly or longer contracts with no self-serve way out, including a case where Kixie reportedly refused an early exit even for a fee. Second, the iOS app rating is 1.94 out of 5, a thin sample but a bad one for a phone tool. Worth a serious look for an outbound team that wants the dialer and already plans to negotiate terms, not a fit for anyone who wants to see a price and sign up without a call first.
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